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Returns - Repairs - Care

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Returns & Repairs

RETURNS:

If you don't absolutely love your purchase, we're happy to exchange your jewelry or issue store credit. Applicable for purchases within 10 days of receipt. The jewelry must be unworn and in the same condition in which it was received. Please note that shipping will not be included in the credit, and custom and bespoke orders are not returnable. Store credits do not expire. Please email mail@zetaleonis.com for a return authorization, and you'll receive further instructions.

Please note that when returning items, keep them in the original packaging and use a courier with insurance and tracking (such as UPS or FedEx). Zeta Leonis Handmade is not liable for items lost in the mail.

REPAIRS:

Zeta Leonis Jewelry studio will repair ZL pieces, regardless of when it was purchased. Please contact the studio at for a repair authorization and if you can, include an image of your damaged piece. 

REPLACEMENTS: 
We can replace an earring if one is lost in a set, but will need the single left behind in order to match it. The cost will be 60% of the current price of the earrings, plus shipping.